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Service Excellence - Improving the Customer Experience
HOST1033
Does your business rely on offering quality customer service? Would you like an unbiased assessment of that service? Are you interested to gain insight as to what Millennials and Gen Z'ers are looking for when they dine, shop and travel? This project involves George Brown College students visiting your business, as mystery shoppers, to conduct unbiased assessments and reviews of services and/or products.
Service Excellence - Improving the Customer Experience
HOST1033
Does your business rely on offering quality customer service? Would you like an unbiased assessment of that service? Are you interested to gain insight as to what Millennials and Gen Z'ers are looking for when they dine, shop and travel? This project involves George Brown College students visiting your business, as mystery shoppers, to conduct unbiased assessments and reviews of services and/or products.