Client Care Coordinator Intern

The project aims to enhance the efficiency and effectiveness of the client care coordination system for Ruh's online therapy platform. The current system requires improvements in client-therapist matching, appointment scheduling, and billing processes to better serve clients and therapists. The goal is to develop a streamlined process that ensures accurate and efficient handling of client interactions, from initial contact to ongoing support. This project will involve analyzing the existing system, identifying bottlenecks, and proposing solutions to optimize administrative operations. The team will focus on creating a user-friendly interface for clients and therapists, ensuring seamless navigation and communication. Additionally, the project will explore ways to improve the management of client records and the waitlist system, enhancing the overall client care experience.

Strategic Prospecting and Outreach Plan

Our company is looking to revamp our sales team by creating an outreach process. We are hoping to find students that are excited to build a plan with us that will create a simple step-by-step market plan for reaching our target audience. This will involve several different steps for the students, including: Identify key contacts Write and plan what our message is Create a guide to help us find new clients Bonus steps in the process would also include: Building a script for our sales team to use

Software Engineer Intern (Mobile App Development)

At Ruh, we are innovating in the field of Psychology and Mental Health, creating a unique intersection between Psychology, Faith (Islam) and Technology. The intern will have a unique opportunity to contribute directly to expanding the use of Tech in Psychology, helping make mental health support available to millions online. Responsibilities Working directly with our co-founders, CTO (from Phreesia) and Lead Developer (from Ubisoft), the intern will be able to contribute directly to the app development workflow, from ideation to development to testing - an end-to-end full-stack development experience. There will be potential to specialize in one area if the intern has a keen interest in it. There are many exciting features in the plan which the intern will get direct hands-on experience working on - such as integrating analytics, in-app animations, new app screens, implementation of a referral system, personalization (which may require some basic machine learning), and more. The intern will have a good amount of responsibility for the work they do. We will help you grow from day 1 by treating you as part of our team and not just as an intern. Writing maintainable code that can be quickly updated when needed, has a low volume of bugs, and is readable and easily understood by other engineers on the team. Stay up to date on the latest technologies in app development, incorporating those changes which can accelerate our development speed and improve quality Work with product and design to create technical design and engineering plan for new features Work with web engineers to A|B test new features and UX changes, optimizing for the best outcomes for our users and the business Keep a pulse on user feedback that comes in via Slack, prioritizing bug fixes that have the greatest impact on our customers and advocating for application improvements that solve common user pain points What an ideal candidate for the role looks like + the tools you will be using through all projects: Must have - prior mobile app development experience - having worked on at least one app development project Must have - Familiarity with continuous integration pipeline and code versioning tools (e.g. git) Experience programming using JavaScript, React Native/library framework Able to deliver high-quality code reviews that reduce defects and support the development of peers Experience working with cloud hosting platforms (eg. AWS, Google Cloud, etc) and/or Firebase Soft skills: Social, willingness to learn, passion for making an impact

Blog & Marketing Intern

At Ruh, we are innovating in the field of Psychology and Mental Health, creating a unique intersection between Psychology, Faith (Islam) and Technology. The intern will have a unique opportunity to contribute and communicate the expansion of the field of Psychology with the world, helping make mental health support available to millions online. We are looking for our next outreach and social media ninja! If you have the social bug and constantly find yourself looking for the next social trend, laughing out loud at the latest memes, and love creating/ promoting wholesome and impactful content while building a passionate community, this internship is tailor-made for you! What an ideal candidate for the role looks like: Proficient in social media platforms (TikTok, Instagram, Linkedin, Facebook) and Social media insights Experience with Canva and/or graphic design Experience with Marketing platforms and automation tools (i.e. Hubspot), an asset