Main Objective of the Project

The main objective of this project is to conduct a thorough risk assessment for Agora Tutoring. Learners will focus on identifying and mitigating potential risks associated with youth interactions on the website, evaluating necessary insurance coverages, ensuring proper website disclaimers, enhancing verification processes, and developing comprehensive plans and procedures for addressing misconduct.

Problem to be Solved

Agora Tutoring is committed to providing a safe and secure platform for its users, especially for the youth who interact on the website. However, there are potential risks and vulnerabilities that need to be addressed to ensure the platform's integrity and safety. These include inadequate insurance coverage, insufficient website disclaimers, outdated verification processes, and the lack of a structured plan for handling misconduct.

Expected Outcome

By the end of the project, learners are expected to achieve the following outcomes:

1. Risk Identification: A detailed report identifying potential risks associated with youth interactions, insurance coverage gaps, website disclaimers, verification processes, and misconduct scenarios.
2. Risk Evaluation: An assessment of the current practices and policies in place at Agora Tutoring to manage these risks.
3. Recommendations: Practical and actionable recommendations to enhance website disclaimers, update insurance policies, improve verification processes, and develop comprehensive misconduct procedures.
4. Risk Management Plan: A robust risk management plan that outlines strategies for mitigating identified risks, including a step-by-step implementation guide and timeline.

Project Goal

The goal of this project is to create a safer, more secure environment for all Agora Tutoring users by identifying potential risks and implementing effective risk management strategies. This will ensure that Agora Tutoring can continue to provide a reliable and trusted service while safeguarding the wellbeing of its users, particularly the youth.

Project Activities

1. Risk Identification:

• Task: Conduct a thorough analysis of potential risks related to youth interactions on the platform.
• Deliverable: A risk identification report detailing all potential risks, including examples and scenarios.

2. Evaluate Current Practices:

• Task: Review Agora Tutoring's existing policies, procedures, and insurance coverages.
• Deliverable: An evaluation report assessing the effectiveness of current practices and identifying any gaps.

3. Website Disclaimer Review:

• Task: Analyze the current website disclaimers for adequacy and compliance with legal standards.
• Deliverable: A comprehensive review report with recommendations for updates or new disclaimers.

4. Insurance Coverage Assessment:

• Task: Assess the current insurance policies and determine if they adequately cover identified risks.
• Deliverable: An insurance coverage assessment report with recommendations for additional or modified policies.

5. Verification Process Enhancement:

• Task: Review and suggest improvements to the user verification processes, ensuring robust protection against fraud and misuse.
• Deliverable: A report on the current verification processes with detailed recommendations for enhancements.

6. Misconduct Procedure Development:

• Task: Develop a comprehensive plan and procedures for addressing misconduct on the platform.
• Deliverable: A misconduct procedures manual outlining steps to be taken in various misconduct scenarios.

7. Risk Management Plan:

• Task: Integrate all findings and recommendations into a cohesive risk management plan.
• Deliverable: A detailed risk management plan, including strategies for mitigating identified risks, an implementation guide, and a timeline.

8. Implementation Strategy:

• Task: Create a step-by-step guide for implementing the new policies, procedures, and recommendations.
• Deliverable: An implementation strategy document with clear steps, responsibilities, and a timeline.

Summary of Deliverables

1. Risk Identification Report
2. Evaluation Report
3. Website Disclaimer Review Report
4. Insurance Coverage Assessment Report
5. Verification Process Enhancement Report
6. Misconduct Procedures Manual
7. Risk Management Plan
8. Implementation Strategy Document

These tasks and deliverables will ensure that learners thoroughly assess the risks associated with Agora Tutoring and develop effective strategies to mitigate them, thereby enhancing the safety and security of the platform.

Summary of Support Offered

Mentorship and SME Access:

• Regular check-ins and feedback from senior management.
• Access to subject matter experts in relevant fields.

Data Access:

• Internal data (user demographics, usage statistics, policies).

Feedback and Review:

• Regular review meetings.
• Comprehensive final review and recommendations.

By providing these supports and mentorship, Agora Tutoring will ensure that learners have the necessary resources, guidance, and tools to successfully complete the project and achieve the desired outcomes.