The main goal for the project is to enhance the customer experience for Wouessi Inc. by implementing tailored digital strategies to ensure sustainability and provide a competitive advantage in their activities. This will involve several different steps for the team, including:

- Analyzing the current customer experience and identifying areas for improvement.

- Developing and implementing digital solutions to optimize the customer journey.

- Utilizing cutting-edge technologies and digital marketing efforts to maximize ROI and efficiency.

- Providing AI and digital innovation to enhance computational decision making.

- Ensuring that the digital solutions align with the company's vision and mission.

By the end of the project, the team should complete the following tasks:

- A comprehensive analysis of the current customer experience and a report on areas for improvement.

- Developed and implemented digital solutions to optimize the customer journey.

- Utilized cutting-edge technologies and digital marketing efforts to maximize ROI and efficiency.

- Provided AI and digital innovation to enhance computational decision making.

- A final report detailing the digital strategies implemented and their expected impact on the customer experience.

Final deliverables:

- All source materials related to the analysis and digital strategies.

- A detailed report explaining the design process and outcomes.

- Presentation of the implemented digital solutions and their projected impact on customer experience.

To support participants in completing the project, we will allocate dedicated staff time to provide guidance, answer questions, and offer assistance throughout the project's duration. Participants will have access to necessary tools and technology required for their tasks, ensuring they can work efficiently and effectively. Additionally, we will provide access to relevant data sources, ensuring participants have the information needed to make informed decisions and complete their work successfully. Regular check-ins and progress reviews will further ensure that participants receive the support they need to achieve project goals within the specified timeline.