Customer Experience Enhancement for Wouessi Inc.

Closed
Wouessi Inc.
Toronto, Ontario, Canada
Rodrigue Fouafou
CEO and Founder
(143)
7
Project
Academic experience
200 hours of work total
Student
Anywhere
Advanced level

Project scope

Categories
Employee benefits Change management
Skills
innovation decision making digital marketing customer service artificial intelligence
Details

The main goal for the project is to enhance the customer experience for Wouessi Inc. by implementing tailored digital strategies to ensure sustainability and provide a competitive advantage in their activities. This will involve several different steps for the team, including:


- Analyzing the current customer experience and identifying areas for improvement.


- Developing and implementing digital solutions to optimize the customer journey.


- Utilizing cutting-edge technologies and digital marketing efforts to maximize ROI and efficiency.


- Providing AI and digital innovation to enhance computational decision making.


- Ensuring that the digital solutions align with the company's vision and mission.


Deliverables


By the end of the project, the team should complete the following tasks:


- A comprehensive analysis of the current customer experience and a report on areas for improvement.


- Developed and implemented digital solutions to optimize the customer journey.


- Utilized cutting-edge technologies and digital marketing efforts to maximize ROI and efficiency.


- Provided AI and digital innovation to enhance computational decision making.


- A final report detailing the digital strategies implemented and their expected impact on the customer experience.



Final deliverables:


- All source materials related to the analysis and digital strategies.


- A detailed report explaining the design process and outcomes.


- Presentation of the implemented digital solutions and their projected impact on customer experience.


Mentorship

To support participants in completing the project, we will allocate dedicated staff time to provide guidance, answer questions, and offer assistance throughout the project's duration. Participants will have access to necessary tools and technology required for their tasks, ensuring they can work efficiently and effectively. Additionally, we will provide access to relevant data sources, ensuring participants have the information needed to make informed decisions and complete their work successfully. Regular check-ins and progress reviews will further ensure that participants receive the support they need to achieve project goals within the specified timeline.

Supported causes

The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.

Decent work and economic growth

About the company

Company
Toronto, Ontario, Canada
11 - 50 employees
It & computing
Representation
Minority-Owned

Welcome to Wouessi Inc.
Driving Global Innovation Through Digital Excellence

At Wouessi, we bridge the gap between cutting-edge technology and transformative business solutions. As a Toronto-based AI and technology firm, we harness innovation, collaboration, and mentorship to redefine the future of work and digital excellence.

Our Mission
Empowering businesses worldwide by delivering tailored, impactful solutions in:
βœ… Artificial Intelligence
βœ… Machine Learning
βœ… Digital Transformation

Through strategic partnerships with academic institutions and talent platforms like Riipen, we connect with diverse, innovative minds to tackle real-world challenges, shape industries, and set new standards for operational excellence.

Our Vision & Mission
🌍 Vision: To create a borderless world where digital innovation knows no limits.
πŸš€ Mission: To become a global leader in driving transformative initiatives that empower organizations and foster long-term growth through innovation, mentorship, and collaboration.

About Us
Founded by Rodrigue Fouafou, Wouessi Inc. has successfully scaled its operations by partnering with over 500 students and global talent. We take pride in our collaboration with Riipen, where our project-based internships offer real-world learning opportunities while driving operational success.

Our team of industry professionals and student interns brings a wealth of creativity, technical expertise, and diverse perspectives to every project. From AI-powered solutions to strategic consulting, we are committed to elevating our clients’ experiences and outcomes.

Why Wouessi?
πŸ† Riipen Employer of the Month – Recognized for our commitment to mentorship and innovation.
πŸŽ“ Global Reach – Partnered with 50+ universities worldwide to connect with top-tier talent.
πŸ’‘ Proven Success – Completed 300+ projects in AI, software development, and business management.
πŸ“ˆ Impact-Driven – Achieved a 25% improvement in project completion rates through Riipen collaborations.
πŸš€ Career Growth – Helped interns transition into leadership roles, including our current COO and Technical Director.

Get in Touch
πŸ“§ Email: Info@wouessi.com
🌍 Website: https://wouessi.com